Editing a subscription plan

You may edit your plan at any time from the FitBark app. Tap on your pet's profile picture (top right), then tap on "Subscription" at the bottom of the list.

“Edit Plan” allows you to change your subscription plan starting from the next billing cycle (end of 1 month, 1 year, 2 years or 3 years). To allow for processing time, you may edit your plan up to 48 hours before the billing period ends.

Canceling a subscription plan

To cancel your subscription, tap “Disable Auto Renewal”. At the end of the current billing cycle (end of 1 month, 1 year, 2 years or 3 years), we will not charge you again and your subscription will stop.

Pausing a subscription plan

To pause a subscription, simply cancel your existing plan (“Disable Auto Renewal”) and we won’t charge you again. We don’t charge any fees for dormant subscriptions, and you can restart them at any time.