Editing a subscription plan
You may edit your plan at any time from the FitBark app. Under your dog profile, tap on “Subscription Plan Status”, then “Edit Plan”.
“Edit Plan” allows you to change your subscription plan starting from the next billing cycle (end of 1 month, 1 year, 2 years or 3 years). To allow for processing time, you may edit your plan up to 48 hours before the billing period ends.
Canceling a subscription plan
To cancel your subscription, tap “Disable Auto Renewal”. At the end of the current billing cycle (end of 1 month, 1 year, 2 years or 3 years), we will not charge you again and your subscription will stop.
Pausing a subscription plan
To pause a subscription, simply cancel your existing plan (“Disable Auto Renewal”) and we won’t charge you again. We don’t charge any fees for dormant subscriptions, and you can restart them at any time.