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Purchases, Returns & Warranty
Checking in on your order? Need help returning a product or with warranty service?
GPS Subscription, Billing & Upgrades
Everything you need to know about our subscription plans (FitBark GPS only).
Your FitBark Device
Learn how our physical products work and how to attach them to your pet's collar.
Pet Profiles & User Accounts
Learn how to manage (one, or many) pet and user profiles.
iOS & Android Mobile App Features
Everything you need to know about our free mobile apps.
Activity, Sleep & Medical Monitoring
All the doggie details on how we help you monitor the health of your pet.
Human Integrations & Watch Apps
Link your human fitness tracker in the FitBark app and download our smart watch apps.
Learn the details on how your FitBark device syncs activity and location data.
Battery, Care & Pet Safety
Important details on the battery included in our devices, and the safety of your pet.
Here are some of the most frequent issues and their steps for resolution.
Thank you for supporting us on Kickstarter! Yes, you can still use your original FitBark.
Research & Clinical Studies
Enrolling in a study, collecting and analyzing behavioral data.
Learn more about integrating FitBark data sets into your mobile or web app.