FitBark Help Center

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Purchases, Returns & Warranty

Purchases, Returns & Warranty

Checking in on your order? Need help returning a product or with warranty service?

How & Where to Buy

Where can I purchase FitBark’s products?

What are my international shipping options? Where are the FitBark Online Stores located?

Can I get the FitBark GPS if I don’t live in the US?

fitbark.com Orders & Returns

When can I expect my order from the FitBark Store US? How can I track it?

What is the return policy on FitBark Store US?

How can I cancel my order or get a refund?

How different is a refurbished unit from a new one?

Lost, Stolen or Damaged

My FitBark device is damaged or got chewed on. Now what?

I lost my FitBark GPS, or someone stole it. Now what?

Product Warranty

What is your warranty policy at the FitBark Store United States?