FitBark

Marcus Prado

Here are some of the most frequent issues and their steps for resolution.

Troubleshooting

Why am I getting false Wi-Fi safe place entry/exit notifications?

FitBark GPS Pet Tracker (1st and 2nd Gen)

A used FitBark device I purchased is associated with an existing user. What's next?

My FitBark device won’t sync. Now what?

Can’t I pair a FitBark device from my phone’s Bluetooth settings?

My FitBark device’s battery won’t charge. Now what?

My FitBark device's LED won’t start flashing when I plug in the charging cable. Now what?

My FitBark device stopped working after a swim. Now what?

The firmware update for my FitBark device failed. Now what?

Why is the Health Index not displaying (N/A)?

I’m not receiving any notifications on my phone. Now what?

Error message “Human activity monitor not enabled”

All FitBark Devices

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