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Troubleshooting
Troubleshooting
Here are some of the most frequent issues and their steps for resolution.
FitBark GPS Pet Tracker (1st and 2nd Gen)
Why am I getting false Wi-Fi safe place entry/exit notifications?
All FitBark Devices
A used FitBark device I bought is associated to an existing user?
My FitBark device won’t sync. Now what?
Can’t I pair a FitBark device from my phone’s Bluetooth settings?
My FitBark device’s battery won’t charge. Now what?
My FitBark device's LED won’t start flashing when I plug in the charging cable. Now what?
My FitBark device stopped working after a swim. Now what?
The firmware update for my FitBark device failed. Now what?
Why is the Health Index not displaying (N/A)?
I’m not receiving any notifications on my phone. Now what?
Error message “Human activity monitor not enabled”
