Chances are that the rubber cap at the back of the unit wasn’t correctly closed and some water got in. But don’t worry – your unit is still likely functional. Please try this:
Fully open the rubber cap
Place your FitBark in a bag (or a bowl) of dry rice
This should extract any moisture that may have remained inside the FitBark
Wait 24 hours
Power the FitBark via the micro USB cable provided
If this doesn’t work, please get in touch from the Support Chat in the FitBark mobile and web apps and we’ll be happy to help.